Solar Edge LAN Troubleshooting- PartsIPS

 

You need to use a LAN connection for connecting the inverter to the SolarEdge monitoring portal. As part of the installation, you have to perform communication. Once the communication option is connected and configured, you need to check that the connection to the monitoring server has been established successfully. If there are any issues found, you can follow the steps for SolarEgde LAN issues troubleshooting given below.

SolarEdge LAN Issues and Troubleshoot Tips

When Ethernet communication is used, the server communication status window can be used to identify the location of the error. You can see an 8-bit communication connection status that is a string of 1s and 0s. 1 indicates OK and 0 indicates an error. Refer to the below possible errors and their troubleshooting.

Additional Troubleshooting Tips for SolarEdge Ethernet Issues

  • Check that the modem or hub/ router is functioning properly.
  • Verify that the connection to the internal connector on the communication board is done properly.
  • Check that the selected communication is properly configured.
  • Assess whether the network and modem are operating properly by using a method independent of the SolarEdge device. You can connect your laptop to the Ethernet router and internet.
  • Check whether a firewall or another type of network filter is blocking communication.
  • For Zigbee troubleshooting, you can the check owner's Zigbee installation manuals.

Shop for SolarEgde Zigbee Communication Gateway Kit

SolarEdge Internet Reset

Direct Ethernet Connection:

If you need to reestablish an internet connection to the SolarEdge inverter, you need to conduct a power cycle of the inverter and networking components. You can follow the below simple steps to conduct this power cycle.

  • Turn the "DC Disconnect Switch" below the inverter to the OFF position. This switch looks like the black power nob.
  • Turn OFF the solar circuit breakers in your main electrical panel.
  • Now, wait for about 10 to 15 minutes for the inverter to fully power down.
  • Next, reboot or restart your home internet router.
  • Then, turn back ON solar breakers and DC disconnect switch.

Order Here SolarEdge Products – Power Optimizers, Inverters, Communication Gateways, etc.

Bridged Connection:

If your inverter uses a bridged setup, you can find two bridges located on-site. One bridge will connect to an Ethernet cable which is coming from the inverter and plugged into the nearest available wall outlet. Another bridge will connect to an Ethernet cable coming from the home internet router. Simply pair these bridges to each other to re-establish the internet connection to your inverter.

Disconnect the bridge from the wall socket and Ethernet connection located near the inverter and internet router as well.

Plug the bridge boxes into the same wall socket and wait for 30 to 60 seconds for the top two indicator lights to illuminate solid green. If the two indicator lights don't illuminate solid green, you need to press the pair buttons on the bottom right corner of the bridge boxes to make communication with each other.

If the two indicator lights are turned solid green, you have to disconnect bridges from the same wall socket and return them to their previous outlets and Ethernet connections.

Once they are returned to their previous outlets, the bottom light will illuminate and all indicator lights on the bridges should be green. Although, the internet connection will be established to the inverter.

Related Topics

Conclusion

That's all about SolarEdge LAN issues and troubleshooting. Roughly, it will take 24 to 48 hours to work on the right path without any connection issues. If you don't see any results with this SolarEgde LAN troubleshooting, contact an authorized professional. Thanks for reading this blog. Connect with us to get more troubleshooting guides.


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